Articles on: GENERAL FAQ
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An error message keeps popping up. What can I do?

Red Error Message on Sutori

The large red box error message comes up when the autosave function is not functioning. There are several reasons this may be happening:

Your internet connection is slow. Try and get a stronger signal or connect to a more reliable network.
A firewall is interfering with Sutori's uploader. If you are at school, here are a list of domains to whitelist that you can forward onto the tech department.

If the problem persists, please contact us on the chat or via email at and we'll find a solution.

Updated on: 17/08/2022